Refund Policy
We offer a 30-day money-back guarantee on every Agent Studio subscription. If Homestalgia isn't earning its place in your business, we'll refund you.
Last updated July 30, 2026 ยท Homestalgia Media Group, LLC
30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to your first payment on a new subscription and to renewal payments, if a renewal caught you by surprise, tell us within 30 days and we will make it right.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all Homestalgia orders. To request one:
- Visit paddle.net and look up your order using the email address you purchased with, or
- email us at support@homestalgia.com and we will take it from there.
Approved refunds are returned to the original payment method. Your bank usually posts them within five to ten business days.
Cancelling instead of refunding
You can cancel a subscription at any time from Plans & Billing inside Agent Studio. Cancelling stops future charges and keeps your plan active through the end of the period you already paid for. Your listings, stories, and published property profiles stay on Homestalgia after you cancel, the archive is meant to outlast any one subscription.
Questions
Homestalgia Media Group, LLC stands behind this policy. If something about a charge looks wrong, email support@homestalgia.com and we will sort it out with you directly. You can also review Paddle's refund policy.